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India 42 Author

Level 1

12 points

Unable to send mail. Outgoing Mail Account: iCloud (Offline)

This seems to be an ongoing issue for many years.

16" M1 MacBook Pro 2021, macOS 12.3.1, Mail 16.0

I am able to receive mail but not send. My account is online (green dot in the Mail : Accounts : Account Information tab) but in Server Settings I see "iCloud (Offline)"

I was able to get things working briefly by following some advice I found online:

Uncheck "Enable this account"
Restart
Check "Enable this account"

This worked for a while but I now am unable to send emails again.

Does anyone have any suggestions?

MacBook Pro (2020 and later)

Posted on May 17, 2022 10:50 PM

Top-ranking reply

tygb

Level 9

64,748 points

Posted on May 18, 2022 1:29 AM

See the article If a mailbox is offline in Mail on Mac - Apple Support

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Unable to send mail. Outgoing Mail Account: iCloud (Offline)

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