Playing Apple Music on an Alexa device

Hi Helen A.,

Welcome to Apple Support Communities. We understand that you're having an issue with playing newly created playlists through Alexa. We'd like to help.

Do you see any error messages when you try to play the playlist? If so, what exactly does it say? Have you checked out this resource to troubleshot this issue? It may help get this resolved: Play Apple Music with Alexa - Apple Support

You can go through the following steps to make sure things are still set up correctly:

Set up Apple Music with Alexa

1. Open the Amazon Alexa app.

2. In the lower-right corner, tap More.

3. Tap Skills & Games.

4. In the upper-right corner, tap the search field, then enter Apple Music.

5. Tap Enable To Use.

6. Tap Settings.

7. Tap Link Account.

8. Follow the instructions to sign in with your Apple ID. Get help signing in with two-factor authentication.

If you continue to have issues with this connection, your next step may be to get help from Amazon.

Hope that helps and you're able to get those new playlists playing again!

Take care.