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Album cover doesn't visible in car since latest iOS 15.5 upgrade via BT (All cars/devices are affected)

Album cover doesn't visible in car since latest iOS 15.5 upgrade via BT (All cars/devices are affected)

Hi There,


Since I've updated my iPhone 11 to IOS 15.5 (1 day before), my car doesn't visible the songs art cover via Bluetooth. I read that thousands users have the same issue with BMW, Audi, Mercedes, Volkswagen, Renault etc.... with the latest IOS version.


Before the IOS 15.5 upgrade the album covers were displayed over bluetooth right (Spotify or local music)

Via Apple CarPlay it's working, but my car supports Apple CarPlay only via cable (Renault Megane IV Grandcoupe), and I definetely want use the bluetooth for music as earlier.


I tried to reinstall Spotify and restart my phone, but the album cover shows only for the first song, after it it will dissappear.


Do you have any idea? There will be any IOS patch for this issue in the near future?


Thanks

iPhone 11, iOS 15

Posted on May 19, 2022 12:20 PM

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May 20, 2022 11:19 AM in response to AxlZoli

Hey AxlZoli,


We'll be happy to help out with the album covers issue you're having.


Just to confirm, is this only happening with Spotify? If so, follow the steps outlined here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support. While the title of the article may appear to be for a different issue, the steps will still be helpful.


Cheers.


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May 20, 2022 12:38 PM in response to AxlZoli

Thank you for that clarification AxlZoli!


Check out this helpful resource Change settings in CarPlay - Apple Support, specifically this section:


Hide or show album art
Open Settings in CarPlay using your vehicle’s built-in controls, then turn Show Album Art off or on.

If you continue experiencing issues after you follow that step, please reach out to Apple directly to investigate by using this link:


Get Support


Cheers!

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Jul 26, 2022 7:15 PM in response to aliakio

After the long wait for the next iOS update, I'm still facing the same issue after updating to 15.6. Album art is still missing, playtime is mismatched sometimes.


I have already done all the possible workaround to fix this:

  • Update iOS
  • Reset iPhone network settings
  • Update Spotify to the latest version
  • Unpair and pair bluetooth connection


None worked like how it was before iOS 15.4.


Why are we going back with the updates, Apple?


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May 20, 2022 12:57 PM in response to Rob_H1

Hello,


It’s not using carplay. This is a simple bluetooth connection! Via carplay (only with cable connection) the album cover is ok. My issue is with the simple BT connection as I already wrote.


I already have ticket:



See this:



[Personal Information Edited by Moderator]

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May 20, 2022 12:29 PM in response to karina184

Hello,


Thanks for your reply. The app is working fine. The issue is only in car during bluetooth music playing. Some users reported that other music apps have the same issue (album cover is not displayed on car screen via BT). I only use Spotify.


It seems the issue is with IOS 15.5 update. I think something is wrong in the bluetooth data link / network layer from OS side, because before the 15.5 upgrade everything was ok for everybody.


Bluetooth forget/reconnect already tried without success.


Please check this topic: https://community.spotify.com/t5/Other-Podcasts-Partners-etc/iOS-15-5-Issue-with-cover-and-timeline-in-Car/td-p/5383076#M126582

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May 20, 2022 1:11 PM in response to karina184

Hello, I can confirm this issue since IOS 15.5.

with the normal Bluetooth connection in my BMW I had Covers. Since the update the cover don’t appear anymore. With the in Car Spotify App over USB everything is fine. But I prefer the Bluetooth connection. Seems like the new iOS update messed up some protocols?

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May 26, 2022 12:50 AM in response to AxlZoli

After the last update on the iphone 13 Pro, I have the same problem with spotify, no album covers via BT or USB the same ...: / but this thing on the Apple side is something wrong with the sending of photos oromes, because with Tidal the same… is there anything known about fix this?


Mini Cooper F56 2015.

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Jun 3, 2022 10:34 AM in response to karina184

I use the Evermusic Pro app and connect to my car using a USB cord, all album artwork was working fine even the morning of before I did the update. The moment I updated to 15.5 all album artwork stoped appearing except for artwork through the Apple Music app.

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Jun 3, 2022 11:00 AM in response to JMLAUS

Unfortunately no fix yet. There wasn't (and probably never gonna be) a 15.5.1 update. Let's be patient for Apple to release 15.6 maybe with a fix.

Also since the only app that's shows album art is apple music, makes me wonder if it's connected with the known bug with apple music and dock.

https://9to5mac.com/2022/06/01/ios-bug-puts-apple-music-in-the-dock-fixed/


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Jun 3, 2022 12:11 PM in response to AxlZoli

I am having the same problem… iPhone 11 pro max here. Ever since I updated my phone (which I delayed for weeks), I am having the issue. After the first song it disappears 😔. Apple music works fine strange enough but I don’t even use that. Need this fixed!!!!

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Jun 16, 2022 5:37 AM in response to AxlZoli

Since yesterday album art via Spotify is back! Have tested many times. Turn off and turn on my car again during day. Changed play list, everything is working as before. No new updates were installed. iOS 15.5 still and Spotify.38 version. Server update?


Ps: I waited before posting this to be sure. Audi car by the way. Let me hear your experience.

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Jun 16, 2022 12:28 PM in response to aliakio

Unfortunately the problem is still persists for me. Tried to restart my phone after updated the Spotify today, but no success. I tried to switch between podcast and Spotify and then the podcast cover was visible, but after switch back to Spotify the first 1-2 album covers were showed, but after it were invisible again.

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Album cover doesn't visible in car since latest iOS 15.5 upgrade via BT (All cars/devices are affected)

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