Preview not opening mail attachments

I am wondering if there is anyone who could help me, I am having troubles with mail, I am not able to view/open any pdf or jpg with preview, I am getting error " The file “dfvde PL227416.pdf” couldn’t be opened because you don’t have permission to view it. "


The only way to open attachments is to save the attachment and then open it with Preview.


Any ideas how to fix it?


Posted on May 19, 2022 12:28 PM

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Posted on May 28, 2022 10:34 PM

Hi. I had the same issue and was able to fix it by giving Preview full disk access in Apple Menu -> System Preferences -> Security and Privacy -> Privacy tab -> Full Disk Access then add Preview with the plus button after unlocking the padlock.


Hope this helps you,


dave

68 replies

Jun 8, 2022 9:44 AM in response to jacek232

Ok, a combination of dnasralla's and Warty1's bypasses work:


  1. Give Preview full disk access in Apple Menu -> System Preferences -> Security and Privacy -> Privacy tab -> Full Disk Access then add Preview with the plus button after unlocking the padlock.
  2. After viewing each attached pdf (or having got the error message) Quit Preview in any of the normal ways. (If you right click on the Preview icon, you will see it keeps a copy open of all viewed files, until you quit the app.)

Jun 16, 2022 9:19 AM in response to jacek232

So they are finally posting a fix in the next update:

"macOS Big Sur 11.6.7 fixes an issue where Mail and apps, such as Microsoft Outlook, cannot open attachments if the app required to open the file is already running."


Hopefully this fixes it. I would work for me the first time and then fail. The update says it's because the program was already open. That's why it would work only the first time. Installing now.


dave

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Preview not opening mail attachments

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