User wrote " Do you know how to fix this? "
So far, there have been several suggestions all returned as do not work.
What actions has the user taken to fix this issue ?
Reliable , accurate, details and context will really help to pinpoint a possible solution.
Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor. And Safe to use.
The application is free or paid from added features.
Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).
It will take a Snap Shot - both the hardware and software.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )
We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.