Using ergonomic Microsoft keyboard and mouse with iMac

Question

Level 1

8 points

Using ergonomic Microsoft keyboard and mouse with iMac

I use (USB) Microsoft's Sculpt Ergonomic Wireless Keyboards and Mice on all my computers, including my late-2019 iMac. Standard keyboards, where the keys are all together, causes shoulder and neck pain. Additionally, MS's mouse that tilts wrist slightly to right, has done away with wrist pain.

What I'm finding is after some time, the mouse movement gets jittery on my iMac. When I reboot, things are smooth for a while then without fail, the mouse pointer doesn't track well with the physical movement of the mouse.

I've moved USB dongle to different ports but it makes no difference. The last comment is that it might be worse as I load more applications...Outlook, Chrome, etc.

I find myself shutting apps just to try and get the mouse to run smoothly but an OS restart is necessary.

Any thoughts would be much appreciated.

I'm running the latest version of Monterey.

Thanks.

iMac Line (2012 and Later)

Posted on May 20, 2022 5:53 AM

Reply

Answer 1

Top-ranking reply

Allan Jones

Level 9

78,638 points

May 20, 2022 11:23 AM in response to dantechnut

dantechnut wrote:

I'm also wondering if it's interference (via 2.4GHz band) from something else in my office but I would think the jitteriness would be consistent.

Could be but, for me, radio interference has manifested itself with disconnections, not jitters. There is a Apple support article on the subject:

Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

including this list of symptoms:

Symptoms of wireless interference

Any of these symptoms could be caused by interference affecting the Wi-Fi or Bluetooth signal:

- Device doesn't connect or stay connected
- Connection is slow and signal strength is low
- Bluetooth audio skips, stutters, cuts off, or has static or buzzing
- Pointer movement is erratic or jumpy 👈🏻

so your interference suspicions are definitely justified.

Reply

Answer 2

dantechnut Author

Level 1

8 points

May 24, 2022 10:16 AM in response to dantechnut

Quick update, FWIW, I moved my Panasonic 2.4/5 GHz phone to the other side of the room and the jittery mouse issues are noticeably better. The phone was right next to my iMac before that.

I also moved the xFinity router further away so that might have helped as well.

Thanks for all of the input.

Dan

Reply

Answer 3

Rudegar

Level 10

180,966 points

May 20, 2022 6:39 AM in response to dantechnut

I would check if ms have an update for their ipoint and itype software

used to use the same keyboard without issues, currently I use an logi ergo and usb wired nautral keyboard on and off and a logi everywhere and razer mouse

Reply