Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Date and time in my Mac goes wrong in automatic mode.

even with a stable network connection as i set date and time to automatic, it goes to a wrong time and date and i cannot use any browser anymore

what should i do?



[Re-Titled by Moderator]


MacBook Air 13″, macOS 11.4

Posted on May 20, 2022 12:16 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 23, 2022 3:39 AM

I raised an apple support case for this. We repeated the steps and they grabbed the logs. After the case was escalated they instructed me to run this command from the terminal. sudo mv /var/db/timed/com.apple.timed.plist ~/Destop ; sudo reboot


Now when I set the date and time automatically from the system preferences it sets the correct date and time as expected. Hopefully this simple trick might help others.

14 replies
Sort By: 
Question marked as Top-ranking reply

Jun 23, 2022 3:39 AM in response to Luis Sequeira1

I raised an apple support case for this. We repeated the steps and they grabbed the logs. After the case was escalated they instructed me to run this command from the terminal. sudo mv /var/db/timed/com.apple.timed.plist ~/Destop ; sudo reboot


Now when I set the date and time automatically from the system preferences it sets the correct date and time as expected. Hopefully this simple trick might help others.

Reply

Jun 16, 2022 11:51 PM in response to nao_berso

I have an MacBookAir Monterey 12.4 and the same problem. My date goes backwards 143 days (June>Jan) when using the automatic date/time setting with time.apple.com in settings. I now have an applescript setup to run sntp manually, the debug option seems to be required for this to work reliably.


on run {input, parameters}

do shell script "sudo sntp -sSd time.apple.com" with administrator privileges 

return input

end run

Reply

Jun 17, 2022 3:12 AM in response to francisreed

The mention of x86 applications is just a reminder that they may not work in the future and, in case of an Apple Silicon mac, there may be newer versions. This in and of itself is not a big deal.


You should post the whole report. Things that you attach no importance to may be recognized by other users as possible issues.

Reply

Jun 17, 2022 4:33 AM in response to francisreed

Thank you.


There are still remnants of avg as per the report.


At this point, I think it is worth testing with a different ntp server to see if that makes any difference.

There are many around the world. From the time of your Etrecheck report, I take it that you are you in Western Europe - is that right? Perhaps in the UK? I am in the same timezone (Portugal).





Reply

Jun 17, 2022 3:04 AM in response to Luis Sequeira1

Unsigned Files: Launchd: /Library/LaunchAgents/com.avg.userinit.plist Executable: /Applications/AVGAntivirus.app/Contents/Backend/hub/userinit.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avg.hub.schedule.plist Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/com.avg.hub.schedule.plist Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avg.init.plist Executable: /Applications/AVGAntivirus.app/Contents/Backend/hub/init.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avg.update.plist Executable: /Applications/AVGAntivirus.app/Contents/Backend/scripts/update/update.sh Details: Exact match found in the legitimate list - probably OK Old Applications: 5 x86-only apps System Extensions: [Running] AVG Antivirus System Extension - version 6.4.158 (AVG Technologies CZ, s.r.o. - 2022-01-22) Application: /Applications/AVGAntivirus.app - version 6.4.158 (AVG Technologies CZ, s.r.o. - 2022-01-22) Kernel Extensions: /Applications/AVGAntivirus.app

Nothing major. It's worried about AVG antivirus and flags 5 x86 apps but doesn't reveal which ones...

Reply

Jun 17, 2022 3:34 AM in response to Luis Sequeira1

AVG removed and rebooted. Full report attached. No change to behaviour. Automatic update reverts to 143 days behind current date.

EtreCheckPro version: 6.6 (66014) Report generated: 2022-06-17 11:32:10 Download EtreCheckPro from https://etrecheck.com Runtime: 1:33 Performance: Excellent Problem: Other problem Description: Date and time not updating correctly Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Air (M1, 2020) MacBook Air Model: MacBookAir10,1 2.40 GHz Apple M1 (m1) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 18 Video Information: Apple M1 Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512Q 500.28 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (Shared - 8 MB used) disk1s2 - xART (APFS) (Shared - 6 MB used) disk1s3 - Hardware (APFS) (Shared - 336 KB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 20 KB used) disk0s2 [APFS Container] 494.38 GB disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (Shared - 15.24 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.24 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (Shared - 470 MB used) disk3s3 - Recovery (APFS) [Recovery] (Shared - 805 MB used) disk3s4 - Update (APFS) (Shared - 5 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (Shared - 32.83 GB used) disk3s6 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (Shared - 1.70 GB used) disk2s2 - Update (APFS) (Shared - 242 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] 524 MB (Shared - 8 MB used, 505 MB free) APFS Mount point: /System/Volumes/iSCPreboot disk1s2 - xART 524 MB (Shared - 6 MB used, 505 MB free) APFS Mount point: /System/Volumes/xarts disk1s3 - Hardware 524 MB (Shared - 336 KB used, 505 MB free) APFS Mount point: /System/Volumes/Hardware disk3s1s1 - Macintosh HD [APFS Snapshot] 494.38 GB (Shared - 15.24 GB used, 450.24 GB available, 444.88 GB free) APFS Mount point: / Read-only: Yes disk3s2 - Preboot [APFS Preboot] 494.38 GB (Shared - 470 MB used, 444.88 GB free) APFS Mount point: /System/Volumes/Preboot disk3s4 - Update 494.38 GB (Shared - 5 MB used, 444.88 GB free) APFS Mount point: /System/Volumes/Update disk3s5 - Data [APFS Virtual drive] 494.38 GB (Shared - 32.83 GB used, 450.24 GB available, 444.88 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk3s6 - VM [APFS VM] 494.38 GB (Shared - 20 KB used, 444.88 GB free) APFS Mount point: /System/Volumes/VM Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface en6: Ethernet Adaptor (en4) Interface en5: Ethernet Adaptor (en3) Interface en8: Belkin USB-C LAN Interface en9: Dell Universal Dock D6000 Interface en7: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.4 (21F79) Time since boot: Less than an hour Notifications: EtreCheckPro.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Old Applications: 5 x86-only apps System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 198 Apple tasks [Running] 141 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 203 Apple tasks [Running] 136 Apple tasks Launch Daemons: [Not Loaded] com.avg.hub.schedule.plist (Not signed - installed ) [Not Loaded] com.avg.hub.xpc.plist (Not signed - installed ) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-01-24) Launch Agents: [Not Loaded] com.avg.hub.plist (Not signed - installed ) [Not Loaded] com.displaylink.loginscreen.plist (DisplayLink Corp - installed 2021-11-10) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18) User Login Items: [Loaded] DisplayLinkLoginHelper (DisplayLink Corp - installed 2021-11-10) Modern Login Item /Applications/DisplayLink Manager.app/Contents/Library/LoginItems/DisplayLinkLoginHelper.app [Running] Google Chrome (Google LLC - installed 2022-06-09) Application /Applications/Google Chrome.app [Not Loaded] LPLaunchAtLoginHelperApp (App Store - installed 2021-11-04) Modern Login Item /Applications/LastPass.app/Contents/Library/LoginItems/LPLaunchAtLoginHelperApp.app [Not Loaded] Launcher Disabler (App Store - installed 2022-06-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2022-06-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2022-05-05) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Loaded] StartUpHelper (Spotify - installed 2021-11-12) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Backup: Time Machine Not Configured! Performance: System Load: 33.74 (1 min ago) 14.97 (5 min ago) 6.07 (15 min ago) Nominal I/O speed: 0.21 MB/s File system: 6.93 seconds Write speed: 2825 MB/s Read speed: 2374 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 6 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 20.78 % (Etresoft, Inc.) WindowServer 12.34 % (Apple) Google Chrome Helper (Renderer) (13) 4.38 % (Google LLC) kernel_task 3.77 % (Apple) Google Chrome 1.48 % (Google LLC) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (13) 1.71 GB (Google LLC) EtreCheckPro 781 MB (Etresoft, Inc.) mdworker_shared (17) 274 MB (Apple) Google Chrome 257 MB (Google LLC) Maps 214 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 187 KB / 76 KB (Apple) CalendarAgent 68 KB / 26 KB (Apple) apsd 19 KB / 33 KB (Apple) cloudd 12 KB / 10 KB (Apple) netbiosd 15 KB / 1 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) Google Chrome Helper (Renderer) (13) 4 (Google LLC) Google Chrome 3 (Google LLC) Google Chrome Helper (GPU) 2 (Google LLC) identityservicesd 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 1.04 GB Used RAM: 13.65 GB Cached files: 1.31 GB Available RAM: 2.35 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-04-24 Brother iPrint&Scan (10.2.0) 2022-05-05 Speedtest (1.25) 2022-05-27 MRTConfigData (1.93) 2022-05-27 iMovie (10.3.3) 2022-05-30 RosettaUpdateAuto (1.0.0.0.1.1652134194) 2022-05-30 macOS 12.4 (12.4) 2022-06-17 OneDrive (22.111.0613) 2022-06-17 XProtectPlistConfigData (2160) 2022-06-17 XProtectPayloads (62) Diagnostics Information (past 7-30 days): 2022-06-17 00:09:04 installd High CPU Use Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd End of report


Reply

Date and time in my Mac goes wrong in automatic mode.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.