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User profile for user: elene228
elene228 Author
User level: Level 1
4 points

accidental subscription to duolingo

hello my child accidentally payed for duolingo plus and it charged -39,99$ from my account, i really need the refund if it is possible, it is so important please help me!!!


[Image Edited by Moderator to Remove Personal Information]

iPhone 13 Pro Max, iOS 15

Posted on May 21, 2022 5:58 AM

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User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,127 points

Posted on May 21, 2022 6:10 AM

Resources:

▷ View Purchase History.

▷ Cancel a Subscription.

▷ Confirm charges on your billing statement.

▷ Billing and Subscriptions.

▷ Returns & Refunds.

▷ Request a Refund.

▷ Check Refund Status.



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Question marked as Top-ranking reply
User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,127 points

May 21, 2022 6:10 AM in response to elene228

Resources:

▷ View Purchase History.

▷ Cancel a Subscription.

▷ Confirm charges on your billing statement.

▷ Billing and Subscriptions.

▷ Returns & Refunds.

▷ Request a Refund.

▷ Check Refund Status.



Need more help?

Reply

accidental subscription to duolingo

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