Name etc at top of Settings
iPhone 6s, iOS14.4.2. In Settings, my name, Apple ID, iCloud etc is greyed out, and not accessible. How do I unlock it?
iPhone 6s
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jay.norwood Said:
"Name etc at top of Settings: iPhone 6s, iOS14.4.2. In Settings, my name, Apple ID, iCloud etc is greyed out, and not accessible. How do I unlock it?"
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Re-Enable your Account:
As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.
Contact Apple Support:
- Contact Us - Choose Locations
- Proceed from there as necessary
- Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)