My new iMac with Monterey 12.3.1 has a problem with the apple map.

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Level 1

4 points

My new iMac with Monterey 12.3.1 has a problem with the apple map.

More often than not the map is not displayed - just a blank grid. The street view does not show at all and the icon (binoculars) is faded. Any ideas why?

Posted on May 22, 2022 2:48 AM

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Answer 1

Top-ranking reply

Owl-53

Level 10

116,783 points

May 22, 2022 2:55 AM in response to Eivind47

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.

2 - Does the issue present in this mode ?

3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.

4 - Update again to current version Monterey 12.4 released May 16, 2022

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Answer 2

Eivind47 Author

Level 1

4 points

May 22, 2022 3:54 AM in response to Owl-53

Dear P. Phillips,

Thank you very much for your help. The Safe Mode start and installing Monterey 12.4 release did the job.

Best regards,

Eivind

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Answer 3

Owl-53

Level 10

116,783 points

May 22, 2022 3:57 AM in response to Eivind47

You are welcome and thank you too for the opportunity to assist.

Do come back to the Apple Support Communities ( ASC ) in the future, if / or when additional questions may arise

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My new iMac with Monterey 12.3.1 has a problem with the apple map.

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