You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My email for an old Apple ID is no longer in use but I can’t get into my old device without the password I don’t know. help!

Our old Apple ID email is gone and cannot be accessed. I don’t know the password and cannot reset it! I’m completely locked out of old devices! Help?!?

iPad, iPadOS 14

Posted on May 22, 2022 8:27 AM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2022 12:56 PM

If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      

1 reply

My email for an old Apple ID is no longer in use but I can’t get into my old device without the password I don’t know. help!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.