Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

two finger drag not always recognised

During scrolling a website or a document et cetera using two finger drag on the trackpad, it frequently happens that my mac doesn't recognise the gesture and instead treats it like a one finger drag or not at all. This gets even more pronounced when I press the ctrl button while dragging. I've read some posts about a trackpad issue in monterey, but my particular issue is not mentioned.


Anyone else having issues with this? It's a brand new Macbook Pro 14" 2021 with Monterey 12.4 installed.

MacBook Pro 14″, macOS 12.4

Posted on May 22, 2022 12:54 PM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2022 1:41 PM

Try the following:


Click ▶︎ Software Update.



If that does not help, then try the following:

Try Safe Mode.

Use Apple Diagnostics to test your Mac.


If that does not help, then get expert service and support at the Genius Bar.


Click ▶︎ Start a Service Request. ⚛️


Need more help?



Click ▶︎ Check Repair Status.

1 reply
Question marked as Top-ranking reply

May 22, 2022 1:41 PM in response to kahara

Try the following:


Click ▶︎ Software Update.



If that does not help, then try the following:

Try Safe Mode.

Use Apple Diagnostics to test your Mac.


If that does not help, then get expert service and support at the Genius Bar.


Click ▶︎ Start a Service Request. ⚛️


Need more help?



Click ▶︎ Check Repair Status.

two finger drag not always recognised

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.