iMovie Update seems stuck

Question

iMovie Update seems stuck

Hello, I started running the update through App Store and it is stuck since Saturday (its now Monday). It says it is at the point of 'running package scripts' I have tried cancelling it, force quit and restart my computer but nothing works to cancel it. I also get a message 'your computer can't be restarted now because software is being installed: iMovie is being installed. Interrupting the install may damage your computer. You can install when the install is complete'.

What should I do?

MacBook Air 13″, macOS 12.3

Posted on May 23, 2022 1:56 AM

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Answer 1

Rich839

Level 8

47,322 points

May 23, 2022 2:47 PM in response to lisabtechchallenged

I suggest that you contact Apple Support. The techs there have the capability of remotely accessing your computer that we cannot do here. To contact apple support click on the Get Support item in the upper right hand corner of this forum’s screen. Navigate to a place where you can enter your phone number.

-- Rich

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Answer 2

May 24, 2022 2:45 AM in response to Rich839

Thanks for your help. I ended up force shutting down my computer. When it restarted, it fixed the problem

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Answer 3

Rich839

Level 8

47,322 points

May 24, 2022 7:33 AM in response to lisabtechchallenged

Great. Glad you got it working.

Guess it was just some temporary glitch. I had thought from your original post that you already had force quit.

-- Rich

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iMovie Update seems stuck

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