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Level 1

5 points

My screen is black with a folder icon with a blinking question mark

MacBook Pro 13″, macOS 10.15

Posted on May 23, 2022 10:47 AM

Top-ranking reply

Level 9

56,099 points

Posted on May 23, 2022 11:17 AM

Try the following:

If that does not help, then get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status.

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