Stuck in Guided Access

I needed 10 minutes of peace so I gave my daughter my ipad locked in Guided Access. The time has now expired and its telling me to triple click the home button to enter the passcode but nothing is happening. How am I supposed to get out of it?????

iPad, iPadOS 15

Posted on May 23, 2022 3:58 PM

Reply
Question marked as Top-ranking reply

Posted on May 23, 2022 4:32 PM

If you have forgotten the Guided Access Passcode, the only way to get out of Guided Access is to force-restart your iPad; this should turn off Guided Access by forcibly rebooting your device:

Force restart iPad - Apple Support


Once your device is restarted, you can then go to Settings > Accessibility > Guided Access > Guided Access - and turn off Guided Access if needed.


Use Guided Access on iPad - Apple Support

Use Guided Access with iPhone, iPad, and iPod touch - Apple Support


5 replies
Question marked as Top-ranking reply

May 23, 2022 4:32 PM in response to Samlou_1

If you have forgotten the Guided Access Passcode, the only way to get out of Guided Access is to force-restart your iPad; this should turn off Guided Access by forcibly rebooting your device:

Force restart iPad - Apple Support


Once your device is restarted, you can then go to Settings > Accessibility > Guided Access > Guided Access - and turn off Guided Access if needed.


Use Guided Access on iPad - Apple Support

Use Guided Access with iPhone, iPad, and iPod touch - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Stuck in Guided Access

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.