You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Videos in Music/Apple TV

After updating to Monterey 12.3.1 (21E258), starting a Video/Movie on Apple Music/Apple TV on my iMac (Late 2015, AMD Radeon R9 M395X 4 GB), in the window there are only many coloured (mostly green) moving pixels. In fullscreen too. It seems there is a problem with the Codec?!


Any Solution for this?


Kind regards

iMac 27″, macOS 12.3

Posted on May 24, 2022 3:01 AM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2022 6:34 AM

Greetings wernerfromst.gallen,


For help with video playback, begin by installing the latest available version of macOS using the steps found here:


Update macOS on Mac - Apple Support


Take care.

2 replies

Videos in Music/Apple TV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.