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rica50 Author

Level 1

6 points

Ipad 6th gen battery replacement by Apple

My Ipad 6 gen battery was dead, In May 2022, I called Apple, they proposed to change my battery for a new one for 120€. UPS sent my Ipad to Holland for 120€ (fee for a new battery), I received an OTHER Ipad with a so-called new battery the next day but the battery is NOT new, it gets empty very quickly (4 hours) and take 4 hours to recharge + heating a lot.

I paid for a new battery, and I am struggling with this poor battery. They replaced my ipad by something of second hand or old.

What do you advise me to do, please

iPad 2, iOS 9

Posted on May 24, 2022 6:58 AM

Top-ranking reply

imobl

Level 7

20,664 points

Posted on May 24, 2022 7:10 AM

Contact Apple the same way you did originally and explain the problem with the replacement.

Or start with this link: Get Support

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Ipad 6th gen battery replacement by Apple

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