My HomePod doesn't play music properly when I stream something from Spotify. The music stutters all the time and i'm not able to listen to music. It even stops playing music suddenly. Does anyone experience this problem too? Can someone help?
HomePod mini, 15
Hello ADmrkynk,
Thanks for posting in Apple Support Communities. Are you playing Spotify using AirPlay? If so, do other audio apps work without any issues or does the same thing occur? Test with another music app to see what happens as that will help isolate whether the issue is app related or HomePod.
If this happens with AirPlay and only Spotify is impacted, try the steps in If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support on your paired iOS device. This should resolve issues with the third-party app.
If it happens with other apps, the guidance from If HomePod mini or HomePod isn't responding - Apple Support may be helpful in identifying the issue although the title of the article is a slightly different issue.
Best regards.
Hello ADmrkynk,
Thanks for posting in Apple Support Communities. Are you playing Spotify using AirPlay? If so, do other audio apps work without any issues or does the same thing occur? Test with another music app to see what happens as that will help isolate whether the issue is app related or HomePod.
If this happens with AirPlay and only Spotify is impacted, try the steps in If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support on your paired iOS device. This should resolve issues with the third-party app.
If it happens with other apps, the guidance from If HomePod mini or HomePod isn't responding - Apple Support may be helpful in identifying the issue although the title of the article is a slightly different issue.
Best regards.
ADmrkynk,
Got it. Thanks for clarifying that this appears to be isolated to just Spotify since it didn't happen when you used Apple Music.
Since this issue isn't resolved, we'd recommend reaching out to Spotify for help with this. You can check the best ways to reach out to them here: How to contact an app developer - Apple Support
Take care!
Hi Less,
I’m connecting with AirPlay on my iPhone. I have used Apple music before with my HomePod and I didn’t have this problem before. After switching to Spotify, this problem occurred. I’ve tried the steps you described here but unfortunately, it still doesn’t work for me.
Homepod sound stutters when using Spotify
