Neither TV or a separate monitor receive a signal using the Apple USB-C Digital AV Multiport Adapter for my iPad Pro. Tried everything suggested multiple times. Could it be a faulty adapter?
iPad, iPadOS 13
As described, your AV Multiport Adapter may indeed have a fault. Ideally, try your Adapter with another compatible (USB-C equipped) model of iPad are Mac computer.
Otherwise, a visit to the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) will provide opportunity for both the Adapter and your iPad to be tested by Apple Technicians:
As described, your AV Multiport Adapter may indeed have a fault. Ideally, try your Adapter with another compatible (USB-C equipped) model of iPad are Mac computer.
Otherwise, a visit to the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) will provide opportunity for both the Adapter and your iPad to be tested by Apple Technicians:
Did you get an answer? I've been trying to get my new iPad 9 to work with my new monitor. Tried with another iPad mini, tablet and iPhone. I've bought three different adapters and none worked.
They said best to take the iPad and adapter to a Apple Store so they can check it. I haven’t done that yet.
Neither TV or a separate monitor receive a signal using the Apple USB-C Digital AV Multiport Adapter for my iPad Pro. Tried everything suggested above multiple times. Thoughts?
