bluetooth earphones connectivity

I'm using a macbook air E1. I'm trying to connect Baseus WM01 wireless bluetooth headphones. They connect, but after 30 seconds they start disconnecting and reconnecting in a 5-10 second interval and it's unbearable.

I've basically tried everything: unpairing and repairing, reseting my mac, updating my mac, using terminal command sudo pkill bluetoothd and then reseting my mac, deleting bluetooth profile files in my library but nothing is helping. Bluetooth reset option isn't available on my mac OS version (monterey).

I've tried connecting the Baseus headphones to multiple other devices (Windows computer, iPhone, Android phone... and it's working perfectly on all other devices i've tried.

Please help me get this up and working.

MacBook Air

Posted on May 25, 2022 8:09 AM

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1 reply

Todd0213

Community Specialist

May 26, 2022 9:37 AM in response to pmakov

Greetings pmakov,

Ensuring your Bluetooth headset is working as expected with your Mac is important. You mentioned not having issues when the headset is paired with another device, do you have issues if you pair another headset with your Mac? Also, since having this issue have you verified if another Bluetooth headset is connected or connecting to your Mac when this headset disconnects? If not, verify another headset isn't being connected in System Preferences > Bluetooth. You'll also want to rule out any causes for interference as outlined in the following article.

Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

If you've ruled out any interference and with the steps you've completed, you'll want to reach out to Apple next. You can find their contact details via the link below.

Contact - Official Apple Support

Take care!

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bluetooth earphones connectivity