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Mac OS problem report stalls

iMac 2014 runinng Big Sur. Mac Calendar app froze. Forced quit. Responded to Mac OS prompt to send problem report to Apple. Clicked 'Send to Apple' and the window is frozen on the screen with a spinning beachball. How to force quit send to Apple problem report?

Posted on May 25, 2022 10:35 AM

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Question marked as Top-ranking reply

Posted on May 26, 2022 4:04 AM

As for the Calendar issue in and of itself >>


1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps is the order that have been presents  and still have issues - please advise for possible further assistance.

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3 replies
Question marked as Top-ranking reply

May 26, 2022 4:04 AM in response to Frank Hanson

As for the Calendar issue in and of itself >>


1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps is the order that have been presents  and still have issues - please advise for possible further assistance.

Mac OS problem report stalls

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