Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to buy more storage on my iCloud

For the last 2 weeks I'm unable to buy more storage, I tried to add new payment method, but it's still didn't go throw. What should I do?


[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on May 25, 2022 11:00 PM

Reply
Question marked as Best reply

Posted on May 25, 2022 11:26 PM

i understand that you when tap on upgrade to iCloud+ nothing happened right?

try restart your iPhone ☞ Restart your iPhone - Apple Support

and make sure your iPhone is up to date ☞ Update your iPhone, iPad, or iPod touch - Apple Support


4 replies

May 25, 2022 11:11 PM in response to zarina279

zarina279 Said:

"iCloud+ : For the last 2 weeks I'm unable to buy more storage, I tried to add new payment method, but it's still didn't go throw. What should I do?"

-------


For Reference...

Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support


So, what to do:

Clear Space:

Try clearing internal storage though use of the following:

What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:


And...



B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.


And...


C. "Other" being the Culprit:

Use this Link: How to Check the Storage on your iPhone, iPad, and iPod touch - Apple Support. The storage named "Other" is the grey bar. So, to clear that, this is what to perform: Clear Other storage on your iPhone or iPad - Apple Support

Unable to buy more storage on my iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.