Headphone Volume controls not working while screen is unlocked

Ever since updating to ios 15.5, I have lost all volume control on my headphones from the on-device buttons and earpods buttons. It works perfectly fine while the screen is locked with both sets of buttons. Have tried restarting the phone multiple times and have reset the settings too once.

iPhone 12 Pro Max, iOS 15

Posted on May 25, 2022 11:34 PM

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1 reply

nick_h2

Community Specialist

May 27, 2022 6:58 AM in response to prady88

Hello prady88,

We want to verify what type of headphones you are using.

If your headphones don't work with your iPhone, iPad, or iPod touch start with the steps here.

We hope this helps.

Cheers.

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Headphone Volume controls not working while screen is unlocked

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