You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

I had to reset my iPhone and now unable to access old messages.

Hi, i forgot my pascode. I had resset my iphone folowing instruction, but i have no access to my old messages. How can i get access to them?

[Re-Titled by Moderator]

iPhone XS, iOS 15

Posted on May 26, 2022 9:07 AM

Top-ranking reply

Level 10

169,481 points

Posted on May 26, 2022 10:35 AM

That depends. If you had iCloud Syncing enabled prior to resetting your phone, the messages should repopulate after you sign back in.

If you weren't using iCloud Syncing, the messages should be part of your backup. Have you restored the phone from your most recent backup?

If you don't have a backup, they are gone. And now would be a good time to enable iCloud backups so that your phone will back up automatically.

View in context

Similar questions