Can't turn off annoying new mail sound

JslmBarry wrote:

I have a new MacBook Air running the current version of Monterey. No matter what I do I can't turn off the sound when I get a new email. Even with notifications for mail turned off in the notification center, and sounds for new mail set to none in email preferences, I still get an annoying bonk type sound. If I try and change the new mail sound in mail preferences, it doesn't change - I still get this "bonk" kind of sound. It's very annoying. Any ideas?

Mail>Preferences>General make some changes and uncheck the box

if no resolve you can add a sound (no sound) —called "silentium."

Mail User Guide for Mac - Apple Support

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If the computer is running anything less than Monterey 12.4 - it still needs some updates.

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.

2 - Does the issue present in this mode ?

3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.

4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.

5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.

6 - If after performing each of the above steps is the order that have been presents  and still have issues - please advise for possible further assistance.

Monterey 12.4 was released May 16, 2022

Any Antivirus software installed?

remove it as per Developers Instructions

I have the same issue, but I don't have "mail" at my top toolbar. How do I find it?