No sound notifications for Mail.app

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Level 1

12 points

No sound notifications for Mail.app

As the title says, I am not getting any mail sound notifications any more, running latest Ventura on a M2 MacBook Air. If you look at the screenshot below there is no option for Sound notifications in Mail.

I created a new test user account on my Mac and when I do this I see the option for Mail sound notifications. Not looking for a solution where I have remove and re-add my account.

Anyone else seen this and no of a potential fix?

Thanks!

MacBook Air, macOS 13.1

Posted on Dec 27, 2022 2:55 PM

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Answer 1

Top-ranking reply

Randall_2023

Level 5

4,243 points

Dec 27, 2022 3:58 PM in response to rgallagh

I forgot to mention also, check Alert Volume under the Sound Settings. That may possibly be set down too low. Also check the Alert Sound affect itself. Maybe the one you have selected has a very low tone that's hard to hear.

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Answer 2

rgallagh Author

Level 1

12 points

Dec 28, 2022 4:50 AM in response to dialabrain

Thanks, I managed to fix it, not sure exactly how, removed a couple of recent apps I was not using (Proton mail bridge I’m suspecting) and a few reboots and I had sound back. The notification setting is interesting though, a fresh user profile on Ventura has a toggle for mail sounds.

Thanks everyone for their suggestions

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