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Big Sur 11.6.6- Can not longer open email attachments.

I just updated to Big Sur 11.6.6 and now I can no longer open any email attachments (Adobe, Powerpoint, etc..) from the Mail app. The only way to open them is to download them first. From outlook, it makes me authorize every single attachment I try to open. It has made my computer unusable for work. How do I fix it?

I tried to update the privacy settings on the outlook temporary folders and it didn't help. Any advice?

MacBook Pro 15″, OS X 10.11

Posted on May 26, 2022 4:08 PM

Reply
4 replies

May 28, 2022 7:30 AM in response to MSQ79

Hello MSQ79,


Thanks for posting in Apple Support Communities. We recommend testing the issue in safe mode. Starting in safe mode allows your Mac to run certain checks, remove caches, and prevent login items from automatically launching. This can isolate possible third party issues. Use the steps and information in the following resource for assistance with safe mode: How to use safe mode on your Mac - Apple Support


Let us know the results. Be sure to include specific error messages and any other troubleshooting steps that you may have tried.


Have a great day!


May 28, 2022 7:40 AM in response to MSQ79

There are numerous threads on this issue; you'll see there is no "fix"; just a couple laborious steps to very partially rectify on an attachment-by-attachment basis.


Please read them and you'll see.


Here's the "best" but it is no "fix" for sure -- https://support.microsoft.com/en-us/topic/ec9b3364-8acf-4f5a-9dc7-987fda68e2ec


Safe mode did me no good.


The best thing you can do is join the chorus and file a bug report with Apple.


This is squarely an 11.6.6 issue and since Big Sur is one OS behind, it's likely going to take noise from everyone for Apple to do a fix.

Big Sur 11.6.6- Can not longer open email attachments.

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