voicemail transcription not working

Sherylp126 Said:

"voicemail transcription not working: A few weeks ago I reset my phone to factory settings,to correct an issue. That issue is fixed, but now my voicemail is not being transcribed. Everything is fine with my carrier. Any ideas what's wrong and how to fix it?"

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Transcription is a Service:

How do you know that everything is fine with your Carrier? Has transcriptions ever been a service provided to you that worked? Transcription is a service provided by your Carrier. So, confirm with your Carrier that you have the service.

1. Go Here: Check your Voicemail on iPhone - Apple Support
2. Scroll to: "Note: Voicemail, Visual Voicemail, and Voicemail transcription are available from select carriers in select countries or regions."