My screen is broken. How can I connect iPhone 13 pro to iMac to retrieve photos?
Does anyone know how to connect an iPhone 13 pro with a broken screen to my iMac so I can retrieve my photos that were not backed up?
iPhone 13 Pro
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User profile for user:
destiny241
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Community Specialist
Welcome Appleuser125A,
It sounds like the iPhone 13 Pro screen isn't working. If you are unable to unlock the device, then you'd want to bring it in for service. There wouldn't be a way to transfer the contents without the screen in working condition: iPhone Repair and Service
Get prepared for your visit: Get your iPhone, iPad, or iPod touch ready for service
Select your region and search nearby for locations: Find Locations
In case you are able to unlock the iPhone, see steps in the following to transfer your photos to a computer: Transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC - Apple Support
Import to your Mac
1. Connect your iPhone, iPad, or iPod touch to your Mac with a USB cable.
2. Open the Photos app on your computer.
3. The Photos app shows an Import screen with all the photos and videos that are on your connected device. If the Import screen doesn't automatically appear, click the device's name in the Photos sidebar.
4. If asked, unlock your iOS or iPadOS device using your passcode. If you see a prompt on your iOS or iPadOS device asking you to Trust This Computer, tap Trust to continue.
5. Choose where you want to import your photos. Next to "Import to," you can choose an existing album or create a new one.
6. Select the photos you want to import and click Import Selected, or click Import All New Photos.
7. Wait for the process to finish, then disconnect your device from your Mac.
Hoping this helps out, take care.