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Outlook app from App Store on Mac stuck on installing in the launch pad

I tried downloading the outlook app from the App Store on my Mac book air and it is grayed out and says installing 949.6 MB of 949.6 MB. I cannot toggle the app and delete it. It won't go away. Tried to restart several times and it still did not go away.

MacBook Air 13″, macOS 12.3

Posted on May 28, 2022 6:19 AM

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Question marked as Top-ranking reply

Posted on May 28, 2022 6:30 AM

Have seen similar with an iMovie ( Apple Native Application ) was being updated and installed.


Time and patience is needed for all the components are fully downloaded and install.


As you have already tried the Restart ( good work ) and it is still not finishing >>


1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.

1 reply
Question marked as Top-ranking reply

May 28, 2022 6:30 AM in response to candyej20

Have seen similar with an iMovie ( Apple Native Application ) was being updated and installed.


Time and patience is needed for all the components are fully downloaded and install.


As you have already tried the Restart ( good work ) and it is still not finishing >>


1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.

Outlook app from App Store on Mac stuck on installing in the launch pad

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