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💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
My AirPods stop playing music when alarms or timers go off. Once I stop the alarm/timer, the music resumes on the phone instead of the AirPods even the AirPods show they’re connected to Bluetooth. I have to disconnect the AirPods from Bluetooth and then reconnect them.
This is a recent issue and has not happened before. I have seen the other post with the same issue with no fix. Will there be an update to fix this issue?
iPhone 12 Pro Max
Hello JRich08,
Thanks for posting in the Apple Support Communities.
Let's check to make sure your iPhone is up-to-date as this helps to keep your AirPods firmware updated as well. If you see an update available, be sure to complete a backup first so your information is safe and keep your AirPods connected to power afterwards to be sure the firmware update installs, if one is available. For assistance with either of these steps, check out the following resource: Update your iPhone, iPad, or iPod touch - Apple Support
In addition, try resetting the AirPods and pairing again to see if that helps to clear this up. If you need assistance with resetting your Airpods, check out this resource: How to reset your AirPods and AirPods Pro - Apple Support
We hope that helps.
Have a great day!
Hello JRich08,
Thanks for posting in the Apple Support Communities.
Let's check to make sure your iPhone is up-to-date as this helps to keep your AirPods firmware updated as well. If you see an update available, be sure to complete a backup first so your information is safe and keep your AirPods connected to power afterwards to be sure the firmware update installs, if one is available. For assistance with either of these steps, check out the following resource: Update your iPhone, iPad, or iPod touch - Apple Support
In addition, try resetting the AirPods and pairing again to see if that helps to clear this up. If you need assistance with resetting your Airpods, check out this resource: How to reset your AirPods and AirPods Pro - Apple Support
We hope that helps.
Have a great day!
not sure if the update that came out today was the fix or not, but I also reset the AirPods like suggested. Either way, the issue is solved. Thanks for your help!
That’s wonderful news, JRich08! We’re glad the issue is fixed!
Have an excellent day!
AirPods with Alarms or Timers
