Being charged $9.99 for a 6 month free trial of Apple Music. How do I get a refund? It doesn’t show in my account the charge but it is being deducted.

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Being charged $9.99 for a 6 month free trial of Apple Music. How do I get a refund? It doesn’t show in my account the charge but it is being deducted.

my account says I am signed up for a free 6 month trial of Apple Music. But it also says that free subscription shows $9.99 on the app and I am being charged 9.99 a month. However when you go to list of charges at Apple it shows no charges. So when I try and ask for a refund it doesn’t have the Apple charges to select.

iPhone 13 Pro Max, iOS 15

Posted on May 28, 2022 8:55 AM

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Answer 1

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javaliga

Level 10

119,539 points

May 28, 2022 5:45 PM in response to talycide

If you checked reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support. For more info, see:

If you see 'apple.com/bill' on your billing statement - Apple Support

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Being charged $9.99 for a 6 month free trial of Apple Music. How do I get a refund? It doesn’t show in my account the charge but it is being deducted.

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