You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

the home button is not working on my sons phone and he can't remember the passcode so i did a recover on it now it say press home to recover well i cant cause the home button doesnt work is there anything else i can do?

the home button is not working on my sons phone and he can't remember the passcode so i did a recover on it now it say press home to recover well i cant cause the home button doesnt work is there anything else i can do?

iPhone 7

Posted on May 28, 2022 10:04 AM

Reply
Question marked as Top-ranking reply

Posted on May 28, 2022 11:05 AM

If the problem persists, visit an Apple Store or an Apple Authorized Reseller in your region for assistance to diagnose the problem.

And they could offer a possible solution.

You will first have to make an appointment due to the pandemic.

See: Contact Apple for support and service

Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

May 28, 2022 11:05 AM in response to crazy_mom08

If the problem persists, visit an Apple Store or an Apple Authorized Reseller in your region for assistance to diagnose the problem.

And they could offer a possible solution.

You will first have to make an appointment due to the pandemic.

See: Contact Apple for support and service

Contact Apple for support and service - Apple Support


the home button is not working on my sons phone and he can't remember the passcode so i did a recover on it now it say press home to recover well i cant cause the home button doesnt work is there anything else i can do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.