Manufacturing Defect
my iPad has a manufacturing defect it’s display after 1year of usage started malfunctioning. Where should I complain.
iPad Air, iPadOS 15
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my iPad has a manufacturing defect it’s display after 1year of usage started malfunctioning. Where should I complain.
iPad Air, iPadOS 15
Get expert service and support at the Genius Bar.
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status.
Get expert service and support at the Genius Bar.
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status.
A malfunctioning display while faulty, does not of itself indicate that you have a manufacturing defect. Your first step is to determine if your iPad is still within its warranty or the optional AppleCare+ cover.
Next, you would perhaps be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP), where your iPad can be tested and assessed. Should repair be required, you’ll be in the best possible place to explore your available options.
Alternatively, you can use Apple’s mail-in repair service:
iPad Repair - Official Apple Support
You can also contact the Support Team using the Get Support link at top-right of this page - or initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
Manufacturing Defect