Folder Question Mark all attempts fail
I have an old 33” iMac that obtained from my work, but after rebooting after it took ages to boot yesterday (I’m more of a Windows PC kind of guy) from then on just shows a white screen. I then went online to see howto fix it and with my Windows keyboard (it’s all I had) and attempted all the key combinations but the only that appeared to anything was command - option - R and P. That would cause the startup sound again and again. Other than that it did nothing. All other key presses did nothing and eventually a question mark folder would appear. If it was a PC I would at this stage stick the recovery or OS install disc and start again but after speaking to Apple they just got me to do all the key combos again to no avail. Eventually even they gave up and said I needed an Apple keyboard. I told them if there was a way to check if it’s truly knackered or if it’s just the hard drive? They said it just needs the OS reinstalled and I need the keyboard. I’m not entirely convinced but I’ll try. If that fails and changing the hard drive does too then I stick it on eBay for spares.