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Apple Mail in Monterrey 12.4 on Mac Studio fails with "Mail cannot send your password securely to the server" but hostmail works OK with same axxount settings

Apple Mail in Monterrey 12.4 fails with "Mail cannot send your password securely to the server" but hostmail works OK with same account settings, as does Mail on old Mac Pro (El Capitan, 10.11.6 which I want to retire). How to fix?

Mac Studio

Posted on May 30, 2022 2:36 AM

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Question marked as Best reply

Posted on May 30, 2022 9:25 AM

Thank you for clearing that up 😀


The only thing I get from that links is per below




Then digging around on their Site



and finally this


1. What Settings you'll Need

When setting up your email on a device or mail client (e.g Outlook/MacMail), you'll need the login details for your email account and the server information to be able to gain access.

2. Username and Password Settings

 These are the same for both incoming and outgoing servers

Username: Your ".myzen.co.uk" or your Zen username (zen123456@zen) email address

Email Address: Same as your username, unless you're using an alias on a "@zen.co.uk" email address

Password: This should be the password you set for the account, in the Zen Customer Portal

3. Incoming Mail Settings

Server Name: mailhost.zen.co.uk

Type: POP3

Port: 995 (110 if 995 doesn't work, but this is less secure)

Encryption Type: TLS/SSL

3 replies
Question marked as Best reply

May 30, 2022 9:25 AM in response to David26M

Thank you for clearing that up 😀


The only thing I get from that links is per below




Then digging around on their Site



and finally this


1. What Settings you'll Need

When setting up your email on a device or mail client (e.g Outlook/MacMail), you'll need the login details for your email account and the server information to be able to gain access.

2. Username and Password Settings

 These are the same for both incoming and outgoing servers

Username: Your ".myzen.co.uk" or your Zen username (zen123456@zen) email address

Email Address: Same as your username, unless you're using an alias on a "@zen.co.uk" email address

Password: This should be the password you set for the account, in the Zen Customer Portal

3. Incoming Mail Settings

Server Name: mailhost.zen.co.uk

Type: POP3

Port: 995 (110 if 995 doesn't work, but this is less secure)

Encryption Type: TLS/SSL

Apple Mail in Monterrey 12.4 on Mac Studio fails with "Mail cannot send your password securely to the server" but hostmail works OK with same axxount settings

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