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People can’t hear me clearly on FaceTime but fine on calls.

Hi, when I make a FaceTime call people on the other end can’t hear me clearly. No weird noise just lower than normal. I’ll hangup and call them on a regular call and they can hear me fine. It sounds more like a software issues since the microphones are working fine on calls. Only when it’s a FaceTime call or I talk to them on speaker that they can’t hear me well.

iphone 13 pro max.


iPhone 13 Pro Max, iOS 15

Posted on May 30, 2022 1:23 PM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2022 2:57 PM

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

2 replies
Question marked as Top-ranking reply

May 30, 2022 2:57 PM in response to HoneyBee2319

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

People can’t hear me clearly on FaceTime but fine on calls.

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