Screen failure (dos not work) after updating to 15.5

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Level 1

4 points

Screen failure (dos not work) after updating to 15.5

Hi. I just updatet to version 15.5 and now my screen doesnt work. I cant do anything on the screen at all (Iphone 13). The alarm is shouting(because I set the alarm at 9pm, but I cant turn it off, beacause the screen isnt working. What do I do? The touch screen doesnt work at all..

Posted on May 30, 2022 1:24 PM

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Answer 1

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Axel Foley

Level 10

148,800 points

May 30, 2022 1:26 PM in response to JoppeJohan

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

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