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Screen of Iphone 13pro is unresponsive

An update for IOS 16.4.1 was downloaded and upon installation

I am unable to accesss the phone was the screen seems to be non responsive to touch.

I am unable to turn the phone off.

iPhone 13 Pro Max, iOS 17

Posted on Aug 16, 2023 5:20 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2023 5:49 PM

Kezza67 Said:

"Screen of Iphone 13pro is unresponsive: An update for IOS 16.4.1 was downloaded and upon installation I am unable to accesss the phone was the screen seems to be non responsive to touch. I am unable to turn the phone off."

-------


Troubleshooting an Unresponsive iPhone:

A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


B. Try the Tips at these Apple Support Links:




1 reply
Question marked as Top-ranking reply

Aug 16, 2023 5:49 PM in response to Kezza67

Kezza67 Said:

"Screen of Iphone 13pro is unresponsive: An update for IOS 16.4.1 was downloaded and upon installation I am unable to accesss the phone was the screen seems to be non responsive to touch. I am unable to turn the phone off."

-------


Troubleshooting an Unresponsive iPhone:

A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


B. Try the Tips at these Apple Support Links:




Screen of Iphone 13pro is unresponsive

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