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No Mail notifications on iPad Lock Screen after iOS 15.5 update

IOS 15.5. I haven’t been able to receive mail notifications on the Lock Screen or otherwise on my iPad (9th generation) since purchasing it. My iPhone receives them no problem. Can’t see any difference in the settings between the devices.


[Re-Titled by Moderator]

iPad

Posted on May 31, 2022 10:03 AM

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Question marked as Top-ranking reply

Posted on Jun 1, 2022 10:31 AM

Hey Harwood179,


Are you only having notification issues with the Mail app? If you haven't yet, try restarting your iPad to see if it helps: Restart your iPad


If the issue persists, we recommend that you look over these settings from the user guide and double check that everything is set up correctly: Set email notifications on iPad


You can also try toggling the notification settings by disabling the Mail notification, and then enabling it again.


Let us know how it goes!


Best regards.

4 replies
Question marked as Top-ranking reply

Jun 1, 2022 10:31 AM in response to Harwood179

Hey Harwood179,


Are you only having notification issues with the Mail app? If you haven't yet, try restarting your iPad to see if it helps: Restart your iPad


If the issue persists, we recommend that you look over these settings from the user guide and double check that everything is set up correctly: Set email notifications on iPad


You can also try toggling the notification settings by disabling the Mail notification, and then enabling it again.


Let us know how it goes!


Best regards.

Jun 1, 2022 10:42 AM in response to Harwood179

If Notifications are not behaving as expected for a particular notification type, disable (i.e., turn off) the Notification that is not working as expected - then exit settings entirely.


Next, force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




After your iPad restarts, revisit iPad Settings - and again set the Notification settings as you would lime them to operate. 


The process of disabling and re-enabling the required Notification type, coupled with the restart, will hopefully clear the problem.


Notifications and associated settings have been heavily revised in iOS/iPadOS 15.x. While they work broadly as before, the settings are now significantly less granular. When compared with iOS/iPadOS14 and earlier, some functionality has been lost - and the new settings structure is counter intuitive; settings can unexpectedly disable notification sounds.

No Mail notifications on iPad Lock Screen after iOS 15.5 update

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