MacBookPro 16-inch TouchBar display no longer on (completely black display but commands still work!)

imatoaster97 wrote:

• About a month ago the TouchBar became splotchy - best I can describe it is as if it had blue ink bleed. After a couple of weeks it spread and now the display is completely black. Not even a little bit of backlight showing through on the touchbar. This happened all of a sudden and there was no accidental spillage or damage may I add!

The bar works if I remember where commands are, but of course when I change app this becomes trickier and ideally I would like my bar to work and have display!

I have already tried all the below fixes so please do not comment these (to save you time):

Restart device

• SMC restart

• Refresh Touch Bar and Control Strip on Activity Monitor by quitting them

• Reset Touch Bar and Control Strip on Terminal

• Ran First Aid on Disk Utility

None of the above have changed anything at all.

Any advice is appreciated as I have only found a couple of these cases online and neither of them updated on whether they found a solution or not.

Thank you so much in advance!

If this is a Intel 2019 MBP 16"...

Try both resetting the SMC How to reset the SMC of your Mac - Apple Support

and resetting NVRAM/PRAM Reset NVRAM or PRAM on your Mac - Apple Support

(get at least two-three rounds of the chimes when holding the NRAM Reset)

If no resolve it typically indicates a hardware issue.

Learn how to get your Mac fixed and how much it will cost. Mac Repair - Official Apple Support

Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support

Check your coverage

My Support - Official Apple Support