AirPods case won’t open

Quinn09 Said:

"AirPods case won’t open: I recently got AirPods about a few weeks about the case started acting up by first making clicking sounds when opening the case and closing, now it will only open halfway I can still get the AirPods out but it is very hard."

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Troubleshooting a Locked AirPods Case:

Get a New Pair:

Perhaps this is a Faulty Device?:

Apple doesn't cover intentionally damage items. So, stop fiddling with these, and contact Apple Support. You might have faulty AirPods. So, contact Apple, seeing if you can get this replaced. Important: Have your order invoice with you when calling them.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)