Touch ID authentication cancelled

Hi Belka45,

To clarify were you able to set up Touch ID in the past, or is this the first time you've tried to set it up? Do you get this error when attempting to enroll any finger?

Next, take a look over the tips here: If Touch ID isn't working on your Mac - Apple Support

If after trying those steps you're still unable to enroll, let us know .

Take care.

I'm sorry, but I have the same problem.

When the enterprise give me a Mac, I had configured the Touch Id.

A few days ago, I tried to remove the imprint to insert a new one. The system asks me for a password (which in my case being a company PC is that of my account).

Even if once I enter the password everything seems ok, when I try to add a fingerprint I get Authentication Canceled. I tried to contact my company's IT department, but I don't know if it depends on that. With the same password I log in normally on the mac

Thank you