Unable to get ringtones on iPhone 10

I had loads of tones i made using itunes when i had an iphone 7. Now i have an iphone 10. Why do i get a no entry sign when i try to drop those ringtones into the latest itunes 12.11.3.17?


How do i get the old x.m4r ringtones into itunes and onto my iphone pretty please.


And why cant i drag and drop the old ringtones.


[Edited by Moderator]

Posted on Jun 2, 2022 3:41 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2022 7:41 AM

Hello B1o2r3g4e5,


Are you able to copy/paste the ringtone instead of trying to drag and drop it? This user tip has some great information on adding those ringtones found under "Add ringtone to device, iTunes 12.7 or later" here: Create and manage ringtones - Apple Community


Additional information on using ringtones can be found in these guides as well:


Create a ringtone of your Logic Pro or GarageBand for Mac song - Apple Support

Use tones and ringtones with your iPhone, iPad, or iPod touch - Apple Support


Thanks for participating in Apple Support Communities.


Take care!

1 reply
Question marked as Top-ranking reply

Jun 4, 2022 7:41 AM in response to B1o2r3g4e5

Hello B1o2r3g4e5,


Are you able to copy/paste the ringtone instead of trying to drag and drop it? This user tip has some great information on adding those ringtones found under "Add ringtone to device, iTunes 12.7 or later" here: Create and manage ringtones - Apple Community


Additional information on using ringtones can be found in these guides as well:


Create a ringtone of your Logic Pro or GarageBand for Mac song - Apple Support

Use tones and ringtones with your iPhone, iPad, or iPod touch - Apple Support


Thanks for participating in Apple Support Communities.


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to get ringtones on iPhone 10

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.