Lucmaan wrote:
macOS Monterey.
Every few minutes the scrollbars on any application will blink in and out and my Bluetooth mouse will freeze for about 3 seconds. But the trackpad still works. I can use the trackpad to move the mouse while the Bluetooth mouse is frozen. And other Bluetooth devices still work uninterrupted, ex: headphones.
I have tried everything to fix this. Reset NVRAM and SMC. Reinstalled macOS. Reset Bluetooth module. Removed and readded mouse.
I haves tried 3 different Bluetooth mice and I am still having this issue.
please help
A - This appears to be some Third Party Software used by the mice and installed to control the mice that is playing up.
A - Is that correct - Third Party software to control the mice ?
1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Does the issue present in this mode ?
3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
6 - If after performing each of the above steps is the order that have been presents and still have issues - please advise for possible further assistance.
