Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mouse & keyboard frozen

Just updated to the latest MacOS 12.5 Security update. Now my trackpad and keyboard randomly freeze for many seconds, and eventually, randomly they just start working again.

ALSO, this is NOT a bluetooth issue. I plugged in a mechanical mouse and that did not fix this random problem.

Posted on Jul 29, 2022 10:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2022 11:19 AM

I would first try an SMC reset as well as an NVRAM reset. please see these apple support documents:


How to reset the SMC of your Mac - Apple Support


Reset NVRAM or PRAM on your Mac - Apple Support


if that didn't work, or if you have an M1 / M2 Mac, then I would start the Mac in safe mode and see if the issue persists.


How to use safe mode on your Mac - Apple Support


sometimes a safe boot followed by a normal boot will resolve issues such as this.

Similar questions

3 replies
Question marked as Top-ranking reply

Jul 29, 2022 11:19 AM in response to rickevans

I would first try an SMC reset as well as an NVRAM reset. please see these apple support documents:


How to reset the SMC of your Mac - Apple Support


Reset NVRAM or PRAM on your Mac - Apple Support


if that didn't work, or if you have an M1 / M2 Mac, then I would start the Mac in safe mode and see if the issue persists.


How to use safe mode on your Mac - Apple Support


sometimes a safe boot followed by a normal boot will resolve issues such as this.

Jul 29, 2022 11:19 AM in response to rickevans

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


mouse & keyboard frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.