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wifi in my iphone is greyed out

Wifi in my iPhone Xs has suddenly greyed out. And I can not switch it on. Has anyone experienced similar situation or have solution to this? I have already reset my network settings and it did not work.

iPhone XS, iOS 15

Posted on Jun 2, 2022 8:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2022 8:24 AM

MHSPDL Said:

"wifi in my iphone is greyed out: I have tried all of the above as I mentioned in my questions and none of these work. After restore, I could not connect to wifi and now am having difficulty setting my phone.

———-


Get this

Serviced:


Whom to Contact:

A. Contact Apple Support:

If purchased from Apple, or covered under AppleCare, then get this serviced by Apple.

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


B. Contact an AASP: 

Also, take this to an AASP (Apple Authorized Service provider), asking for assistance.

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix this


Or...


C. Contact A Retailer:

Contact your local retailer, as k I g which services that they offer to fix this.

4 replies
Question marked as Top-ranking reply

Jun 4, 2022 8:24 AM in response to MHSPDL

MHSPDL Said:

"wifi in my iphone is greyed out: I have tried all of the above as I mentioned in my questions and none of these work. After restore, I could not connect to wifi and now am having difficulty setting my phone.

———-


Get this

Serviced:


Whom to Contact:

A. Contact Apple Support:

If purchased from Apple, or covered under AppleCare, then get this serviced by Apple.

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


B. Contact an AASP: 

Also, take this to an AASP (Apple Authorized Service provider), asking for assistance.

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix this


Or...


C. Contact A Retailer:

Contact your local retailer, as k I g which services that they offer to fix this.

Jun 2, 2022 11:23 PM in response to MHSPDL

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support

 

Then see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support

 

Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


If they are On, turn Off Hotspot & VPN.

Jun 2, 2022 11:40 PM in response to MHSPDL

MHSPDL Said:

"wifi in my iphone is greyed out: Wifi in my iPhone Xs has suddenly greyed out. And I can not switch it on. Has anyone experienced similar situation or have solution to this? I have already reset my network settings and it did not work."

-------


Troubleshooting Greyed-Out WiFi:

Try the Following in the Order Provided:


A. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

  1. Go To: Settings
  2. Tap: General
  3. Tap: Shut Down
  4. Slide: Your Finger to the Right


B. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference.


C. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


D. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]


As a Last Resort:

E. Restore form a Backup:

Have a backup of your iPhone? If you are not concerned with losing data, then restore your iPhone from a backup that was made when Wi-Fi was working. Prior to restoring, backup your iPhone, incase anything goes wrong with the restoration.

wifi in my iphone is greyed out

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