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Locked Apple Account

my apple id is locked and i want to upgrade my WhatsApp but i was directed to my old phone number. how can i unlock my apple id without a code being sent to my old phone number


[Re-Titled by Moderator]



Posted on Jun 3, 2022 12:52 PM

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Question marked as Top-ranking reply

Posted on Jun 3, 2022 1:15 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

1 reply
Question marked as Top-ranking reply

Jun 3, 2022 1:15 PM in response to yemi51

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

Locked Apple Account

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