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Wifi won't work in only one location

I have a MacBook Pro (2016) Montery 12.4.


The wifi works fine everywhere except at my parents' house. The wifi 'fan' on the toolbar says it's connected, Network Diagnostics says it's connected and there are no problems but nothing will load. My iPad and iPhone use the network at their house easily so it's not their modem or the router etc. I've reset the router several times but it still won't connect... then all of a sudden it does and works fine. The speed at their house is super fast too so I don't think it's overloaded.


Nothing has changed in terms of my MacBook settings or at their house. So why won't it connect to their network?


MacBook Pro 13″, macOS 12.4

Posted on Jun 4, 2022 3:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2022 7:43 AM

EmmaRogers wrote:

I have a MacBook Pro (2016) Montery 12.4.

The wifi works fine everywhere except at my parents' house. The wifi 'fan' on the toolbar says it's connected, Network Diagnostics says it's connected and there are no problems but nothing will load. My iPad and iPhone use the network at their house easily so it's not their modem or the router etc.

I've reset the router several times but it still won't connect... then all of a sudden it does and works fine.

The speed at their house is super fast too so I don't think it's overloaded.

Nothing has changed in terms of my MacBook settings or at their house. So why won't it connect to their network?


" then all of a sudden it does and works fine. " so what is the issue?

No error code, nothing...(?)



If you have an accumulation of old WiFi listed under "Preferred Networks"try clearing/deleting the flotsam & jetsam

>System Preferences>Network>Advanced


Change network settings on Mac - Apple Support




Some known problems include—


Hidden Network name

Using of a proxy server to get Internet access

A required use of a login page to get Internet access

Use of a login server or certificate to get Internet access

Use of PPPoE in the Mac to get Internet access (typically only applies to DSL)

Use of Fixed IP address rather than DHCP

Variance of the time by more than five minutes

Failure of Router to provide workable DNS server addresses


You may in some cases be able to move your Mac close to the Router or connect to the Router directly use a Ethernet cable.



Also, make certain the Date & Time and Time Zone are correct within 5 minutes.

Set the date and time on your Mac - Apple Support




Power Cycle your router

Disable any VPN or Proxy server

Uninstall any third party Cleaners, Optimizers, Anti-virus, VPN


Do a safe boot  and test  How to use safe mode on your Mac - Apple Support


Similar questions

1 reply
Question marked as Top-ranking reply

Jun 4, 2022 7:43 AM in response to EmmaRogers

EmmaRogers wrote:

I have a MacBook Pro (2016) Montery 12.4.

The wifi works fine everywhere except at my parents' house. The wifi 'fan' on the toolbar says it's connected, Network Diagnostics says it's connected and there are no problems but nothing will load. My iPad and iPhone use the network at their house easily so it's not their modem or the router etc.

I've reset the router several times but it still won't connect... then all of a sudden it does and works fine.

The speed at their house is super fast too so I don't think it's overloaded.

Nothing has changed in terms of my MacBook settings or at their house. So why won't it connect to their network?


" then all of a sudden it does and works fine. " so what is the issue?

No error code, nothing...(?)



If you have an accumulation of old WiFi listed under "Preferred Networks"try clearing/deleting the flotsam & jetsam

>System Preferences>Network>Advanced


Change network settings on Mac - Apple Support




Some known problems include—


Hidden Network name

Using of a proxy server to get Internet access

A required use of a login page to get Internet access

Use of a login server or certificate to get Internet access

Use of PPPoE in the Mac to get Internet access (typically only applies to DSL)

Use of Fixed IP address rather than DHCP

Variance of the time by more than five minutes

Failure of Router to provide workable DNS server addresses


You may in some cases be able to move your Mac close to the Router or connect to the Router directly use a Ethernet cable.



Also, make certain the Date & Time and Time Zone are correct within 5 minutes.

Set the date and time on your Mac - Apple Support




Power Cycle your router

Disable any VPN or Proxy server

Uninstall any third party Cleaners, Optimizers, Anti-virus, VPN


Do a safe boot  and test  How to use safe mode on your Mac - Apple Support


Wifi won't work in only one location

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