I updated my phone and my Face ID still not workin
I updated my phone and my Face ID still not workin
iPhone 11, iOS 15
I updated my phone and my Face ID still not workin
iPhone 11, iOS 15
Hi jazzmin116,
You started from a great article. If an alert says Face ID has been disabled on your iPhone
If you're seeing the exact message "A problem was detected with the TrueDepth Camera. Face ID has been disabled." The second step after updating in the 'What to do next' section states:
"What to do next
You can use the link in the article or above to check for an Apple Authorized Service Provider or Apple Store near you. You can also re-read the bottom section of the article "What the message means" for additional details.
If you're not seeing this specific message check out and complete the steps here: If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If you need help with your options, contact Apple Support directly to further assist.
Contact - Official Apple Support
Contact Apple for support and service - Apple Support
Cheers.
Hi jazzmin116,
You started from a great article. If an alert says Face ID has been disabled on your iPhone
If you're seeing the exact message "A problem was detected with the TrueDepth Camera. Face ID has been disabled." The second step after updating in the 'What to do next' section states:
"What to do next
You can use the link in the article or above to check for an Apple Authorized Service Provider or Apple Store near you. You can also re-read the bottom section of the article "What the message means" for additional details.
If you're not seeing this specific message check out and complete the steps here: If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If you need help with your options, contact Apple Support directly to further assist.
Contact - Official Apple Support
Contact Apple for support and service - Apple Support
Cheers.
I updated my phone and my Face ID still not workin